Table of Contents
- Updating a Business’ Hours of Operation on Facebook Page (Desktop Computer)
- How to Bring Back Hours of Operation on Facebook
- Updating a Business’ Hours of Operation on Facebook Page (Mobile Phone)
This blog post was originally published on Jan 5, 2016, but it has been updated a few times to show you the most accurate way to update a Facebook company page‘s hours of operation. You can now update a Facebook Company Page’s hours of operation on a desktop computer and mobile device. I’ll show you how to update them on both.
Other Useful Social Media Blog Posts
Updating a Facebook Company Page’s Hours of Operation on a Desktop Computer
Here are the steps marked in order to update a Facebook company page’s hours of operation on a desktop computer.
Click on the screenshot above to view a larger version.
To change a Facebook company page’s hours of operation on a desktop computer:
- Click the About tab that is on the leftmost sidebar menu below your Facebook company page’s cover image.
- Click the Page Info tab that appears on the next sidebar menu.
- If your Facebook Company Page’s Hours of Operation are incorrect, click the “x” to remove them.
- Click the Add Hours button, and add your new hours of operation.
- Don’t forget to click the Save Changes button.
If you don’t see a place to edit your company’s hours of operation, then you will need to select another main category. Facebook allows you to add up to three categories. One category that will allow you to add/edit your company’s hours of operation is Local Business. Hours of operation only show up for certain business categories, so if you don’t see any hours of operation, select a different first category. I can tell you that if you select Local Service as your first category, you will be able to add your business’ hours of operation.
Can You Update Holiday Hours on Your Facebook Page?
At the moment, I don’t see any option on Facebook to do this. There is a workaround though, but it costs money. If you let Yext have access to your Facebook page, then you can set your business’ holiday hours in their dashboard. Here’s a screenshot of the holiday hours section in Yext’s dashboard:
Yext can control up 70+ listings, so your business’ holiday hours would be updated on all of those listings at once. Here’s my post on whether Yext is worth the cost.
Selected “No Hours Available” and Can’t Bring Them Back?
Someone had asked me this in the comments below. I’ve never selected “No hours available”, so I tried it, and sure enough, the option to edit a Facebook company page’s hours of operation disappeared.
Never fear! I quickly found out that if you scroll back to the top of your Facebook company page, you’ll see a link that says “Edit Page Info” a little below your company page’s cover photo. Click that link, then click the Hours tab, and add your hours back in. Watch this video below if you didn’t understand what I said.
Updating a Facebook Company Page’s Hours of Operation on a Mobile Device
Here are the steps marked in order to update a Facebook company page’s hours of operation on a mobile phone.
Click on the mobile screenshot collage above to view a larger version.
To change a Facebook Company Page’s hours of operation on a mobile phone:
- Tap the Edit Page link below your Facebook Company Page’s call-to-action button.
- Tap the View link for the About section.
- You will need to scroll down to see the Edit Hours section. When you do, tap the edit icon that looks like a pencil.
- Tap the icon that looks like a switch to specify what days your business is open or closed. You can specify what hours your business is open by tapping on the times. If you are open during two or more sets of hours during the day, you can tap the + icon to add the set(s) of hours. When you are done, tap the Save button.
If you don’t see a place to edit your company’s hours of operation, then you will need to select another main category. As of the time of this update, I don’t see the option to change a company’s category. If you happen to see it, let me know, and I’ll add it here.
If you have any questions, please feel free to comment below. If you found this blog post useful, please share it.
I am not getting “add hours” button.
Thanks for commenting. The button is still there. Check out the blog post again. I just updated it.
For some reason, my main page will not display the hours of operation. I want it to be featured on the main page without users having to navigate to the “about” section. Do you know how to make this possible?
Thanks for commenting, Sarah. Unfortunately, the About section is where the hours of operation are shown and not the Home/Main section. The home section of a Facebook company page will say something about the hours of operation automatically if you fill out the hours of operation section in the About section though.
Please help, I had my page set up as a business and there wasn’t an hours section available, at all. Now set up as a Professional Service and still, there is no hours option. I’ve looked a million times over, there is no option for me to add opening hours. I would love to be able to add them, please help.
The option is there if you set up a company page. What is your Facebook page URL?
Hi, I don’t have an hours option available/visible that I can see… how do I change to a company page to allow this AND/OR what else am I missing? Thanks!
Nicola, to create a company page, go to our Social Media Resources page at https://www.mrtechnique.com/useful-web-developer-links/social-media-resources/. There’s a link to create a Facebook business page. What’s your Facebook page URL? If you post it here or send me an email, I’ll be able to tell if it is a personal or business page.
Hi Tom, after further feedback from yourself, I’ve clarified that I certainly do have a business page, however the first category listing must be “local business” in order to show hours. To do this, I clicked “About” on the left hand side, “Edit Page”, and then the first category needs to be “local business”. Thanks for your valuable assistance!
Glad to help, Nicola, I take it that you received my email?
Bethan, please check to see if your business is listed in the Local Business category. If it’s not, you will need to add that category as the first category in order for the hours of operation to show.
Hi,
I operate a “local business” page and made hours “not visible” for a holiday. Now, I don’t see any option to turn them back on.
Can you help?
I sure can, Laurie. I updated this blog post to answer your question, but I’ll answer it here as well. You can scroll up and click the “Edit Page Info” link that is below your company page’s cover photo. You’ll see an Hours tab there.
Thank you so much for your answer. Unfortunately, no hours tab shows for me. Do you have any other thoughts on what could be happening?
Yes. Local Business has to be the 1st category in order for the hours of operation to show up.
I see now! Thank you very much for your help. I’m so happy Google sent me your way. You’re more helpful than Facebook’s own support team!
That’s quite a compliment, Laurie! Glad to have helped.
Hello i am so frustrated with this stupid Facebook removing the hours info when i selected no hours. I get NO tab that says Hours when i click page info i have sat here for over an hour and still cant get back my hours of operation back. This is a big fat facebook FAIL. I have gone over everything you show above and still can not find and get my hours back? Help please? Thank you
Thanks for the info and advice.
Our business is only open EVERY OTHER Saturday.
Is there a way to specify this?
Thanks
Connie, did you watch the video? I explain this in the video in the “No Hours Available” section above (click here to go there). There’s an Edit Page Info link in the About section. You need to click on that to bring back the hours.
Steve, Facebook doesn’t allow you to do this. If you wanted to let your customers know, you could create a post and pin it to the top of your page. Another option would be to purchase a Yext subscription and add your Saturday hours in the holiday hours section. That’s a lot of money to spend just to business hours though.
Hi Tom, I have a similar issue as Connie had where I clicked no hours which in turn removed the business hours. However when I followed your process in the edit your profile section I am not getting an hours tab. Several people seem to have the same issue from all of the Facebook community pages yet I haven’t seen a solution towards fixing the problem
Josh, I just tried it on a dummy Facebook Company page, and I was able to get the Hours tab to show up. What category did you choose for your Facebook company page? For certain first categories, the Hours tab will not show up. I used Local Service, and the Hours tab showed up when I refreshed my browser. Try changing your business’ category to Local Service, save your change, then refresh your browser. Let me know either way if the Hours tab shows up.
Tom, you are a genius! Thank you that did the job, you just brought the anxiety level down a few degrees. Thank you very much
Hi Tom, you are a genius! That did the trick. For whatever reason Facebook support cannot seem to lay it out in layman’s terms like you just did with their newer format. Thank you for bringing down the anxiety level a few pegs.
Josh, thanks for letting me know. Your answers put a smile on my face. I’m glad that you were able to get access to the hours of operation again. I’ll update this post in the next few weeks to included the category part.
Thanks so much for this. I couldn’t figure out why it wouldn’t work, then I tried changing the Category to Local Service and refreshing, and ta-da – there were the hours again. You’re awesome – thanks!
Glad to help, Sophia.
Hi Tom,
I am hoping you could please help me. Our Facebook page https://www.facebook.com/portwellblinds/ always states Closed when in fact it is open. I have tried to follow your steps but I cannot change the Category from “Local Service” to “Local Business”.
Any suggestions would be greatly appreciated!
Tiffany, have you watched the video in the post? You can have business hours even if your category is “Local Service”. Try going to here and clicking the “Edit Page Info” link. You should see an Hours tab on the top right of the modal window that shows up. I got the ball rolling and made a suggestion to Facebook and told them that your business is always open.
Hi Tom
I had viewed your video and have used ‘Edit Page Info’ to add our Mon-Fri hours(Mon- Thurs 07.30 – 16.00 and Fri 07.30 – 13.00). I had also added ‘Local Service’ to my categories and saved it all. However, my problem is still unresolved.
The hours show up on our page, but when I’m viewing at the page at say 10am, (when we are open), the page is saying closed now. In fact, fb only shows our business as open at around 3pm on any working day..
Any thoughts on this?
Tiffany, I did some researching, but I couldn’t find an answer. So, until you can get Facebook to solve your problem, why don’t you play around with the opening and closing hours? At 7:30 am your time, why don’t you increase or decrease the opening hour until your Facebook page says you are open. Add or decrease 8.5 hours to your closing time as well. The hours won’t be accurate, but at least Facebook will say you are open when you are.
Maybe go to https://www.facebook.com/help/1126628984024935?helpref=hc_global_nav to contact Facebook.
You could also click the question mark icon on the top right, then click the Report a Problem link.
Well thank you very much for your time! I thought I was going crazy with the hours not showing accurately. Appreciate all you’ve done. Thank you so much
I’m trying to change my business hours from set hours to no hours listed and it keeps saying that it can’t save it try again
Okay so when I hit save it
Says your changes weren’t saved please try again
Please help
Also my address does not show up on my page even though it is there on the back end
Jennifer and Casey,
I was able to change the business hours on my own business page and on a dummy Facebook company page. I’m using Google Chrome on a MacBook. What browser are you using? Maybe try a different browser if you’re having problems.
Jennifer,
The reason why your address isn’t showing up on your page is because you have Social Club as one of your categories. If you remove that category, your visitors will see your address again.
I haven’t seen it so it might not be available. Has Facebook added the ability to update hour for a special holiday rather than just days of the week? Google allows us to create holiday hours that turn on only for the date selected i.e. if you’re closed for 4th of July only. I haven’t had any luck finding that feature on our FB business page over the past few years but was hoping maybe it’s been newly added and I just can’t find it? Cheers!
Is it possible to change business hours on an iPad? Every time I try it says not saved try again.
I see this question asked back in June, but don’t see a reply….any way to add special holiday hours on Facebook?
Lynn, thanks for asking the question again. At the moment, you can’t add holiday hours via Facebook, but you can through Yext. To read more about Yext, you can click here to go to the Facebook holiday hours section that I just created.
Hi Tom, I`m having a issue with facebook business and hours.
I need to change my working hour to 1:20 pm – 6:40pm, but facebook only allows sets between 15 min, like 1:15 1:30 1:45 – 6:15 6:30 6:45.
Is there something to do? Or I`ll have to change my working hours according to facebook will?
Douglas, you’ll have to change your operating hours. Every 15 minutes is about as detailed as they get.
Hi Tom,
Somehow my business hours dont add up. I have set the hours till 6pm but at 5pm it says ‘Now closed’ even when you click on the hours its the correct 6pm. I have checked my linked instagram and google business hours but cant find the problem.
Greetings from Holland!
Hi Tom!
This guide is most helpful, but I just ran into the problem with business hours. My business operates in 3 sets of timing per day (for a lunch break and a dinner break). I don’t see a “+” to add a third set of hours like you mentioned, and I get a warning notice saying “You can only add two opening hours per day.”
Is there a workaround for this restriction? Thank you!